Darlene Frederick

Executive Director, Client Success

Darlene’s professional career of over twenty-five years includes personal counseling, training management, consulting, and solution architecture. As a practitioner, manager and executive director of learning services teams, she has consulted on the full life cycle of learning strategy, design, resource alignment, delivery, administration and measurement.

Darlene supports organizations in the strategic planning and design of Learning 2.0 initiatives and programs. Based on her direct practical experience with hundreds of public and commercial organizations, Darlene collaborates to bring social, experiential and digital elements into the learning design process.

Darlene’s non-traditional career path began with a ten year term as a military officer’s spouse. Exposure to a variety of cultures, languages and environments, in both the US and Europe, reinforced her passion for learning, teaching, and leading. Darlene’s formal 14+ years of experience with the market-leading eLearning provider grew from her original role as an individual Learning Consultant to progressive positions of leadership and influence in the professional learning services domain.